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Jobs at Municipal Credit Union

Part-Time Member Service Representative

Location: Flatbush, NY

Department: Flatbush Branch

Type: Part Time

Min. Experience: Entry Level

Primary Job Function:

Build lifetime quality financial relationships with each member by providing competitive products and excellent service.

  • Responsible for representing the credit union in a positive and professional manner.
  • Provides assistance and guidance to the membership concerning products and services.
  • Cross-sell credit union’s products and services.

Responsibilities:

  • Communicate effectively with prospective and existing members in a positive and professional manner.
  • Provide product and service information to existing members and prospective members.
  • Assist members by providing information and answering questions about the credit union, services and requirements, for eligibility, loan guideline, dividend, withdrawals, insurance and statements.
  • Cross-sell credit union’s products and services.
  • Distribute information brochures and disclosures.
  • Disburse approved loans.
  • Open new accounts.
  • Process stop payment requests, payroll deduction, ATM pin changes, requests for new products and services and various other requests.
  • Become familiar with database of membership information on in house software system.
  • Provide assistance and support to other members of the service team.
  • Assist with community outreach programs.
  • Comply with BSA and SAR requirements.
  • Perform other duties as required for the efficient operation of the branch.
  • Travel and work at other branch locations as required at ad-hoc’s notice.
  • 20 Hour Work Week
  • Saturdays required.
  • Overtime as required.

Requirements:

  • College degree preferred and related equivalent experience.
  • Two years prior banking or customer service/sales capacity experience.
  • Excellent interpersonal and communication skills.
  • Professional business like appearance.
  • Proficiency in Microsoft for Windows Applications.

 

Municipal Credit Union (MCU) is an Equal Opportunity Employer

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