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Jobs at Municipal Credit Union

Collateral Representative

Location: New York, NY

Department: Loan Operations

Type: Full Time

Min. Experience: Entry Level

Primary Job Function:

Build lifetime quality financial relationships with each member by providing competitive products and excellent service.

  • Process all information and documents relating to installment loans, lien perfection, satisfactions and insurance claims.
  • Perform necessary record keeping. 
  • Establish and maintain related files.


  • Process insurance payments.
  • Apply payments to member accounts. 
  • Verify account status. 
  • Verify secured loan lien status
  • Review secured auto loan documents.
  • Prepare and return lien release and paid note to member, as appropriate. 
  • Verify report data against member file. 
  • Contact member to resolve discrepancies.  
  • Prepare and submit check requests to Accounting Department. 
  • Prepare and review necessary journal entries.
  • Maintain and update logs and files as needed. 
  • Recalculate loan payments as necessary. 
  • Notify all concerned parties regarding research results. 
  • Maintain auto loan files. 
  • Review all reports and screens necessary to purge paid loan files and issue lien releases. 
  • Process required automobile lien applications (MV-900) and uniform commercial code lien request (UCC-1) forms in a timely manner. 
  • Follow-up as needed. 
  • Process all secured loan lien release requests and forward to the appropriate agencies. 
  • Notify member and insurance carriers as needed. 
  • Perform other duties as assigned.


  • Some college preferred. 
  • Minimum one year related work experience, preferred. 
  • Heavy public contact or customer service experience, desired. 
  • Excellent communication and interpersonal skills.
  • Good organizational ability and attention to detail. 
  • Ability to work with minimal supervision.
  • Proficiency in Microsoft for Windows Applications. 

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

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